View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001407 | T99X171.00 SKB Eagle | SW Issue | public | 2021-12-08 10:30 | 2022-02-23 10:42 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (ALTech) Younkwang Jung | Due Date | |
| Priority | normal | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | not fixable | ||
| Summary | 0001407: [Smart3][BTF][VoC][Tombstone] com.android.bluetooth | ||||
| Description | Hi kerwin We are checking a lot of Ramoops cases. Among them, there was a case of tombstone in com.android.bluetooth, which includes logcat information. ==================================================================================================== Build fingerprint: 'SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.531.10-20210917:user/release-keys' Revision: '0' ABI: 'arm' Timestamp: 2021-12-03 18:19:48+0900 pid: 7973, tid: 7998, name: alarm_default_c >>> com.android.bluetooth <<< uid: 1002 signal 6 (SIGABRT), code -1 (SI_QUEUE), fault addr -------- r0 00000000 r1 00001f3e r2 00000006 r3 ca63f978 r4 ca63f98c r5 ca63f970 r6 00001f25 r7 0000016b r8 ca63f988 r9 ca63f978 r10 ca63f9a8 r11 ca63f998 ip 00001f3e sp ca63f948 lr f056dc43 pc f056dc56 backtrace: #00 pc 0005ec56 /apex/com.android.runtime/lib/bionic/libc.so (abort+166) (BuildId: 4a0757f231650c15e76a2251099242e8) #01 pc 00180ea3 /system/lib/libbluetooth.so (startup_timer_expired(void*)+50) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #02 pc 00212b77 /system/lib/libbluetooth.so (alarm_ready_generic(alarm_t*, std::__1::unique_lock<std::__1::mutex>&)+326) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #03 pc 002129ff /system/lib/libbluetooth.so (alarm_queue_ready(fixed_queue_t*, void*)+66) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #04 pc 00215d5d /system/lib/libbluetooth.so (internal_dequeue_ready(void*)+48) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #05 pc 002169ad /system/lib/libbluetooth.so (run_reactor(reactor_t*, int)+264) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #06 pc 00216885 /system/lib/libbluetooth.so (reactor_start(reactor_t*)+44) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #07 pc 0021799d /system/lib/libbluetooth.so (run_thread(void*)+148) (BuildId: effbd3fa1ca83e1078c483c0be79ca2a) #08 pc 000a6087 /apex/com.android.runtime/lib/bionic/libc.so (__pthread_start(void*)+20) (BuildId: 4a0757f231650c15e76a2251099242e8) #09 pc 00060141 /apex/com.android.runtime/lib/bionic/libc.so (__start_thread+30) (BuildId: 4a0757f231650c15e76a2251099242e8) ======================================================================================================================== logcat information ( main.log ) ============================================================= 12-03 18:19:49.911 7973 7994 E AdapterState: BLE_TURNING_ON : BLE_START_TIMEOUT 12-03 18:19:49.911 7973 7994 I AdapterState: BLE_TURNING_OFF : entered 12-03 18:19:49.922 7973 7973 W : [1203/181949.922530:WARNING:bta_gattc_api.cc(61)] GATTC Module not enabled/already disabled 12-03 18:19:49.922 7973 7973 W : [1203/181949.922712:WARNING:bta_gatts_api.cc(56)] GATTS Module not enabled/already disabled 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: exception when invoking removeOnUidImportanceListener 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: java.lang.IllegalArgumentException: Listener not registered: com.android.bluetooth.gatt.ScanManager$2@21e5145 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.app.ActivityManager.removeOnUidImportanceListener(ActivityManager.java:3382) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at com.android.bluetooth.gatt.ScanManager.cleanup(ScanManager.java:157) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at com.android.bluetooth.gatt.GattService.cleanup(GattService.java:266) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at com.android.bluetooth.btservice.ProfileService.onDestroy(ProfileService.java:211) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread.handleStopService(ActivityThread.java:4116) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread.access$1900(ActivityThread.java:219) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1896) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.os.Handler.dispatchMessage(Handler.java:107) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.os.Looper.loop(Looper.java:214) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread.main(ActivityThread.java:7356) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at java.lang.reflect.Method.invoke(Native Method) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492) 12-03 18:19:49.923 7973 7973 W BtGatt.ScanManager: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: exception when invoking unregisterReceiver(mLocationReceiver) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: java.lang.IllegalArgumentException: Receiver not registered: com.android.bluetooth.gatt.ScanManager$3@409d09a 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.app.LoadedApk.forgetReceiverDispatcher(LoadedApk.java:1429) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.app.ContextImpl.unregisterReceiver(ContextImpl.java:1543) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.content.ContextWrapper.unregisterReceiver(ContextWrapper.java:664) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at com.android.bluetooth.gatt.ScanManager.cleanup(ScanManager.java:178) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at com.android.bluetooth.gatt.GattService.cleanup(GattService.java:266) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at com.android.bluetooth.btservice.ProfileService.onDestroy(ProfileService.java:211) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread.handleStopService(ActivityThread.java:4116) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread.access$1900(ActivityThread.java:219) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1896) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.os.Handler.dispatchMessage(Handler.java:107) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.os.Looper.loop(Looper.java:214) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at android.app.ActivityThread.main(ActivityThread.java:7356) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at java.lang.reflect.Method.invoke(Native Method) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492) 12-03 18:19:49.924 7973 7973 W BtGatt.ScanManager: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930) 12-03 18:19:50.104 3544 3754 I BOXKEY-STDVB: [vendor/skb/framework/btf_dev/interface/btvservice/1.0/default/BtvMediaPlayer.cpp][invoke] called device [0] 12-03 18:19:50.105 4718 4718 I IPTV : BTF|getCurrentPosition||1359|Get Current Position from Main 85281 12-03 18:19:50.105 4718 4718 I IPTV : BTF|getDuration||1331|Get Duration from Main 4843839 12-03 18:19:50.106 4718 4718 I VODPlayer: onPlayerTimeInfo() [85.281s/4843.839s] 12-03 18:19:50.156 3620 3620 E /system/bin/tombstoned: Tombstone written to: /data/tombstones/tombstone_00 ============================================================= Please analyze the cause of this tombstone. Thank you YK.jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi YK, How many Smart3 have such kind of log ? It looks like BT stack can't receive response from BT chip. Those tombstones were generated because of timer expired in BT stack. BT stack will check if BT chip works or not by the timer. You can check part of source code as below in system/bt/hci/src/hci_layer.cc ... alarm_set(startup_timer, startup_timeout_ms, startup_timer_expired, NULL); ... static void startup_timer_expired(UNUSED_ATTR void* context) { LOG_ERROR(LOG_TAG, "%s", __func__); LOG_EVENT_INT(BT_HCI_TIMEOUT_TAG_NUM, HCI_STARTUP_TIMED_OUT); hci_close(); if (abort_timer.IsScheduled()) { LOG_ERROR(LOG_TAG, "%s: waiting for abort_timer", __func__); return; } abort(); <== tombstone will be generated } Regards, Kerwin |
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Hi Kerwin There were about 337 cases of this tombstone. I have one question. Do you know why there is a code(abort()) that causes a tombstone? Thank you YK.Jung |
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Hi YK, That abort() is added in Android BT stack for long time. I don't know why Google add it here. >>>> "There are about 337 cases of this tombstone" Do you mean there are 337 tombstone files or the tombstone files are found on different Smart3 box ? Regards, Kerwin |
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Hi Kerwin Thank you for your quick answer. I uploaded the Ramoops files on the path below. http://altserver01.iptime.org/release_by_ALT/Ramoops/ Approximately 300 Ramoops files are collected a day. Among them, there are 10 to 15 cases of this tombstone. In total(337 times), this tombstone is not a small number of times. and Some STB may have 1 or 2 of this tombstone. The VoC log attached here was the only case where tombstone and logcat overlap. Thank you YK.jung |
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Hi kerwin FW : v15.532.20 Please check the attached files as well. Is there any way to debug this situation? For example, adding logs. We have to debug about this issue. Thank you YK.Jung |
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Hi YK, Do you know the previous version on these Smart3 boxes ? Does the issue happen before on these boxes ? Thank you ~ |
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Hi Kerwin According to previous records, This issue also occurred about 330 times in the previous version (v15.531.10) Thank you YK.Jung |
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Hi YK, Does tombstone happen on dedicated STB only ? Since the tombstone is seen in older version, I suggest to get 1 Smart3 box back for analysis. Thanks ! |
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Hi Kerwin 50 tombstones were generated in 7 STBs in a week. It is occurring in a specific box, so I requested SKB to collect STB and RCU for analysis. but there is no feedback yet. Thanks YK.Jung |
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Hi Kerwin Approximately 83 tombstones occurred in 8 STBs ( per day ) I have a VoC meeting at tomorrow. Is there anything else we can do about this? Thank you YK.Jung |
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Hi YK, Per update in "https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1407#c8872" It looks there is something wrong on those STBs. I think we should get those STBs back and then do analysis. Thank you ~ |
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HW damage |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-12-08 10:30 | (ALTech) Younkwang Jung | New Issue | |
| 2021-12-08 10:30 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-12-08 10:30 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-12-08 10:30 | (ALTech) Younkwang Jung | File Added: ME0041_20211206_40_23_43_e0_6b_ea.zip | |
| 2021-12-08 10:31 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Brent Choi | |
| 2021-12-08 10:31 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-12-08 10:31 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2021-12-08 15:46 | (SW) Kerwin Chen | Note Added: 0008872 | |
| 2021-12-08 15:47 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Younkwang Jung |
| 2021-12-08 15:47 | (SW) Kerwin Chen | Status | assigned => feedback |
| 2021-12-08 16:53 | (ALTech) Younkwang Jung | Note Added: 0008874 | |
| 2021-12-08 18:05 | (SW) Kerwin Chen | Note Added: 0008876 | |
| 2021-12-08 22:25 | (ALTech) Younkwang Jung | Note Added: 0008879 | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | File Added: ME0041_20211217_40_23_43_cd_0d_4b.zip | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | File Added: ME0041_20211217_40_23_43_e0_6b_ea (1).zip | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | File Added: ME0041_20211217_40_23_43_e0_6b_ea.zip | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | File Added: ME0041_20211217_28_cd_c4_fb_79_f0.zip | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | File Added: ME0041_20211217_40_5b_d8_e2_f6_44 (1).zip | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | File Added: ME0041_20211217_40_5b_d8_e2_f6_44.zip | |
| 2021-12-21 07:52 | (ALTech) Younkwang Jung | Note Added: 0008963 | |
| 2021-12-21 13:56 | (SW) Kerwin Chen | Note Added: 0008965 | |
| 2021-12-21 17:37 | (ALTech) Younkwang Jung | Note Added: 0008968 | |
| 2021-12-23 17:47 | (SW) Kerwin Chen | Severity | s2-severe => s3-moderate |
| 2021-12-23 17:47 | (SW) Kerwin Chen | Description Updated | View Revisions |
| 2021-12-24 09:18 | (SW) Kerwin Chen | Severity | s3-moderate => s4-minor |
| 2021-12-24 10:58 | (SW) Kerwin Chen | Note Added: 0009106 | |
| 2021-12-24 11:34 | (ALTech) Younkwang Jung | Note Added: 0009109 | |
| 2022-01-11 12:22 | (ALTech) Younkwang Jung | File Added: bt_tombstone.zip | |
| 2022-01-11 12:22 | (ALTech) Younkwang Jung | Note Added: 0009317 | |
| 2022-01-11 12:23 | (ALTech) Younkwang Jung | Note Edited: 0009317 | View Revisions |
| 2022-01-11 18:54 | (SW) Kerwin Chen | Note Added: 0009325 | |
| 2022-02-22 14:46 | (SW) Kerwin Chen | Status | feedback => resolved |
| 2022-02-22 14:46 | (SW) Kerwin Chen | Resolution | open => not fixable |
| 2022-02-22 14:46 | (SW) Kerwin Chen | Note Added: 0009487 | |
| 2022-02-23 10:42 | (SW) Kerwin Chen | Status | resolved => closed |
